Have a question about the IAF Portal – you’re in the right place!

Here are a series of tutorial videos you may find useful. From registering an organization, to eligibility, to application, we’ve compiled much of the information you may require in quick 2-5 minute videos. Also check out the FAQ section below for more information.

Please note, IAF regularly makes updates to our portal to make improvements. You may notice a few small differences between the tutorial videos and the portal as a result.
 

Sign Up Tutorial

Register an Organization Tutorial

Eligibility Check Tutorial

Draft an Application Tutorial

Update an Organization

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FAQs

What is a BC Registration ID?

Your BC registration ID can be found using the following link:  https://orgbook.gov.bc.ca/en/home 

Please Input your full, legal business name to obtain your BC registration ID 

If you would like more information on what a BC registration number is, please visit: https://www2.gov.bc.ca/gov/content/employment-business/business/managing-a-business/permits-licences/businesses-incorporated-companies/business-number  
 

Why haven't all my documents uploaded?

The upload / add note feature in the portal only allows one file to be uploaded at a time. If you need to add multiple files you will have to select the file you want to upload, complete that single document upload, and repeat for each additional document. 

This does not mean you can merge your application and budget into one document for upload. We need to receive these as two separate documents for processing.  


Can I change my organization type?

Yes, you can modify your organization type after registration. Go to the Register page and select the drop-down arrow next to the organization name.
 

What does it mean if there are no programs listed in my account after I've completed an eligibility check?

The system takes time to process the data you provided us during your eligibility check. Therefore, please check back in 1 – 2 hours for a response.  

If, after the allotted time, there are no records in the “program you are eligible for” table then this means that you are not eligible for any programs that have an application window open at this time. Should you wish to speak to a member of the IAF team, please contact funding(at)iafbc.ca 
 

Can I have more than one primary contact person?

Each organization can only have one primary contact who is able to access, edit and submit their project application. We are, however, able to link additional contacts to your organization if someone other than the primary contact needs to submit an application for another program. If you wish to do this, please send us the details of the contact that you would like us to associate. In this e-mail, please include the company name, and all contact information for the new addition.  

Further, if there are specific days / times we should contact the “other” contact please let us know as we can add this as a note to your file. 

Please send all e-mails of this nature to funding(at)iafbc.ca. 
 

How do I book a consultant call for a specific program?

If you have questions about your draft application or would like an IAF staff member to review it before you submit, you can book a consultation call through our website: https://iafbc.ca/.  

On our website, you will need to select the program page for which you have a question and scroll down to the “Have a Question?” box. This will direct you to book a consult call, and any further program specific instructions.  
 

I didn't get an email when I used the 'forgot password' function.

Please ensure to check all mailboxes, including junk and spam. If there is no e-mail from the portal in any inbox, please contact us at funding(at)iafbc.ca 
 

Can I have more than one organization under a single account?

Yes, you can have more than one organization under a single user. Adding a new organization to your existing account is the same process as adding the initial organization. There is no need to create an entirely new portal account for each organization.  
 

Can I edit my application after I have submitted it?

After an application has been submitted, it cannot be edited. The only time your application can be edited is while it is still in draft form.  
 

How do I submit an application?

To submit your completed application, go to the “applications” tab on your portal account. This will display all your applications. On the far-right side of the applications chart, there is a small downwards facing arrow. By clicking the arrow, you will get several options; to submit your application, select “submit” from the list.  

To ensure your application has been submitted, please check to see that the status of the application has changed from “draft” to “submitted”.  


Cannot download / save / use application documents (word or excel)?

If you do not have Microsoft Office, you may be experiencing some challenges opening or using the application or budget forms. If this is the case please contact funding(at)iafbc.ca and we will be able to assist you.



Still have a question?

We’re here to help. Contact the IAF Team today.